Privacy policy
At CORNER 93, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect and share your information when you visit our website, place an order, contact us, or use our services.
By using our website, you acknowledge that you have had the opportunity to read this Privacy Policy. We handle personal information in accordance with applicable UK data protection legislation.
1. About CORNER 93
CORNER 93 is the name of our online store. We are responsible for handling the personal information collected through our website and in connection with our business activities.
Business name: CORNER 93
Business address: Flat 6, Rolfe House, East Crescent, London, N11 3BD, United Kingdom
Email: info@corner93.shop
Phone: +44 191 548 5778
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details above.
2. Personal Information We Collect
Depending on how you interact with our store, we may collect the following categories of personal information.
Personal and contact information
This may include your name, email address, telephone number, billing address and delivery address.
Order information
This may include the products you purchase, order details, purchase date, order value, delivery information and records relating to returns, exchanges, cancellations or refunds.
Payment information
Payment-related information necessary to complete and manage your purchase may be processed through the service providers used at checkout. We may receive payment confirmations, transaction references and relevant payment-status information.
The personal payment information available to CORNER 93 depends on the payment method and service used.
Communications
If you contact us, we may retain the information you provide, including your email correspondence, customer service enquiries, complaints and other communications relating to your order.
Website and technical information
Information necessary to operate, maintain and protect our website and services may be processed by us or our website service providers.
We aim to collect only information that is reasonably necessary for the relevant business purpose.
3. How We Use Your Personal Information
We may use your personal information for the following purposes:
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To process, confirm and fulfil your orders.
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To arrange delivery of purchased products.
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To process payments and manage refunds or returns.
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To respond to customer enquiries and provide customer support.
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To communicate with you about your purchases, cancellations or other order-related matters.
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To maintain business, accounting and transaction records.
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To protect our business, prevent misuse and address suspected fraudulent activity where appropriate.
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To maintain and secure our website and services.
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To comply with applicable laws, regulations and legitimate requests from authorized authorities.
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To send promotional communications where permitted by applicable law and where the required permission or other lawful basis exists.
We will not use your personal information for a new purpose that is incompatible with the original purpose without an appropriate lawful basis and, where required, providing you with further information.
4. Our Lawful Bases for Processing Information
Under applicable UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, CORNER 93 may rely on the following lawful bases.
Performance of a contract
We process information necessary to fulfil your order, take steps requested by you before a purchase, arrange delivery, process returns and refunds, and provide related customer services.
Legal obligations
We may retain and use certain information to meet applicable tax, accounting, consumer protection and other legal requirements.
Legitimate interests
We may process information where necessary for legitimate business interests, such as maintaining our website, protecting our business, preventing misuse, managing customer enquiries and keeping appropriate business records. We consider relevant individual rights and interests when relying on this basis.
Consent
Where consent is required by law, we will request it before processing personal information for the relevant purpose. You may withdraw your consent at any time, although this will not affect processing that lawfully took place before withdrawal.
The lawful basis used will depend on the particular purpose and circumstances of the processing.
5. Sharing Your Personal Information
We do not sell your personal information to third parties.
We may share relevant information with service providers and other organizations where reasonably necessary to operate our business and fulfil your orders. These may include:
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Website hosting and e-commerce service providers.
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Payment processing and transaction service providers.
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Delivery and fulfilment companies.
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Customer support and business communication providers.
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Accountants, professional advisers and legal representatives.
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Regulatory authorities, law enforcement agencies or other public bodies where disclosure is required or legally permitted.
We share only the information reasonably necessary for the relevant purpose. Where required by law, we take appropriate steps to ensure that service providers handle personal information securely and in accordance with their obligations.
Third parties that process personal information for their own purposes may be subject to separate privacy policies.
6. International Data Transfers
Our business is based in the United Kingdom. Some of the service providers supporting our business may process personal information outside the UK.
Where personal information is transferred internationally, we will take the steps required by applicable data protection law, including using an appropriate legal transfer mechanism and safeguards where necessary.
Information about the relevant destination and safeguards will be made available where required.
7. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.
Retention periods depend on the type of information and the reason it was collected.
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Order and transaction records: Retained for the period required for business administration, accounting, tax compliance and the handling of relevant legal matters.
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Customer service communications: Retained for as long as necessary to respond to enquiries, resolve disputes and maintain appropriate records.
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Refund and return records: Retained as necessary to administer returns, refunds, consumer claims and relevant legal obligations.
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Other business records: Retained for an appropriate period based on the purpose for which the information is held and applicable legal requirements.
When personal information is no longer required, we will take appropriate steps to delete it or otherwise dispose of it securely, unless we have a lawful reason to retain it.
8. How We Protect Your Information
We take reasonable technical and organizational measures to protect personal information against unauthorized access, accidental loss, misuse, alteration or disclosure.
Access to personal information is limited to those who reasonably need it for legitimate business purposes. We also expect relevant service providers to apply appropriate safeguards when handling information on our behalf.
Although we take reasonable steps to protect your information, no method of electronic storage or transmission can be guaranteed to be completely secure.
9. Your Data Protection Rights
Under applicable UK data protection law, you may have the following rights in relation to your personal information, subject to the conditions and exceptions provided by law.
Right of access: You may request a copy of the personal information we hold about you.
Right to rectification: You may ask us to correct inaccurate or incomplete information.
Right to erasure: You may request deletion of your personal information where the legal conditions for erasure are met.
Right to restrict processing: You may request that we limit the processing of your information in certain circumstances.
Right to data portability: Where applicable, you may request certain information in a structured, commonly used and machine-readable format or ask for it to be transferred to another organization.
Right to object: You may object to processing based on legitimate interests in circumstances provided by law. You have the right to object at any time to the use of your personal information for direct marketing.
Right to withdraw consent: Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
These rights are not absolute, and certain legal conditions or exceptions may apply. Where we cannot fulfil a request, we will explain the reasons where required by law.
10. How to Exercise Your Rights
To exercise a data protection right or ask a question about your personal information, please contact us.
Email: info@corner93.shop
Phone: +44 191 548 5778
Please describe your request clearly so we can understand and respond to it. We may need to verify your identity before disclosing or changing personal information.
We will handle valid requests within the timeframe required by applicable law. Where permitted, that timeframe may be extended for complex or multiple requests, and we will inform you if an extension applies.
There is generally no charge for making a valid request, although the law permits exceptions in certain circumstances.
11. Children's Privacy
Our website is intended for customers who are legally able to make purchases or who use the website with the appropriate involvement of a parent or guardian where required by law.
We do not knowingly collect children's personal information where doing so would be unlawful. If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.
12. Third-Party Websites and Services
Our website may contain links to websites or services operated by other organizations.
When you visit a third-party website or use an external service, that organization may handle your personal information under its own privacy policy and terms.
CORNER 93 is not responsible for the privacy practices of independent third-party websites. We encourage customers to review the relevant privacy information before providing personal information to another organization.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, services or applicable legal requirements.
Any revised version will be published on our website with an updated revision date. Where required by law, we will provide additional information or notice about material changes before they take effect.
We encourage customers to review this page periodically.
14. Complaints and Contact Information
If you have a concern about how we collect or use your personal information, please contact us first. We will review your concern and seek to address it appropriately.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.
Website: https://ico.org.uk/
You can use the ICO website to obtain guidance and information about making a data protection complaint.
Business name: CORNER 93
Address: Flat 6, Rolfe House, East Crescent, London, N11 3BD, United Kingdom
Email: info@corner93.shop
Phone: +44 191 548 5778
We are committed to handling personal information responsibly, respecting customer privacy and complying with applicable UK data protection requirements.